Customer Service 091 234-ELLA
Free shipping on All Orders. No Minimum Purchase
Find answers to common questions about our products and services
We offer standard and express shipping. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days. Free shipping is available on orders over PKR 5,000.
Delivery times vary by location. Standard delivery takes 5-7 business days, express delivery takes 2-3 business days. Orders are processed within 24 hours on business days.
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and with tags attached. Refunds are processed within 5-7 business days after we receive your return.
We accept all major credit cards, debit cards, and cash on delivery. All transactions are secure and encrypted for your protection.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.
Yes, all our products come with a 1-year manufacturer's warranty covering defects in materials and workmanship. Extended warranty options are available at checkout.
Our customer support team is available Monday-Friday, 9 AM - 8 PM. You can reach us via email, phone, or live chat on our website. We typically respond within 24 hours.
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